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This mortgage company, and specifically, broker Pina, was referred to my mom -- an elderly woman with early onset dementia -- by her own predatory lawyers. They made a lot of money off her by facilitating a second and third mortgage she couldn't afford.

The broker from this firm made not one, but two separate broker fees off her because they helped her secure a second mortgage, and then that mortgage was increased (effectively like applying for a third mortgage).

She was retired and disabled had a CHIP Reverse mortgage as her first mortgage. What sane person would think she could afford a second and third mortgage?

Did anyone here stop to think that:

1. She can't afford this transaction.
2. Her competency or capacity might be diminished.
3. Request for a competent family member or power of attorney to help with these transactions.
4. I don't know... ask for anything reasonable?

Well, this company helped her remortgage what was left of her equity. When she couldn't pay, she was evicted and was basically broke and homeless.

I'm really surprised to see that they have such a high rating. If I could give zero stars, I would.

Had an absolutely great experience working with Marilyn, who helped us finance our new dream home! Would absolutely recommend, as she went up and beyond to help us.

Working with Marilyn Wong on the mortgage process was a breeze. She was thorough, detail oriented and accessible right from the get go. The time of the day has never been a problem for Marilyn as she was always able to work around our work schedules and also available to answer questions late at night.
My wife and I were made to feel comfortable through the entire mortgage application process and we never felt rushed at any point.
Last but not the least, her people skills makes working with her exceptional. Thanks once again Marilyn for everything!

I can’t say enough about Marilyn. Buying a home on your own can feel impossible, but Marilyn worked so hard to guide me on what I needed to do and to find me the best mortgage that would actually make home ownership possible for me. I’m not exaggerating when I say if it wasn’t for her, I would not be a homeowner. From the minute we met I felt taken care of. If you want an EXPERT who CARES, this is your broker.