Marilyn has been the best mortgage broker we could have asked for, especially as first-time homebuyers, where the process can feel incredibly daunting. She was always patient in answering our questions and took the time to explain everything clearly, giving us a “Mortgage 101” foundation so we could make informed decisions with confidence.
She was extremely thorough with all required documentation, making sure nothing was missed or overlooked. It was clear from the start that she knew exactly what she was doing to get us approved, and her expertise gave us complete confidence throughout the process. We never once doubted her guidance.
Marilyn worked hard to align with the budget we wanted while also being honest and realistic about what was feasible. We truly appreciated her transparency, as it showed she genuinely cared about our best interests rather than simply trying to make a sale. She never made us feel like just another client. She made the experience personal by getting to know us, understanding our comfort level with risk, and always approaching everything with kindness and professionalism.
She was incredibly hands-on and consistently kept us updated every step of the way, even on weekends and late nights. Once we were approved, she stayed with us right through to closing day, always checking in and reminding us we could reach out anytime. On closing day, she even made sure the moment felt special and celebrated.
Marilyn played a vital role in our first-time homebuying journey. She made the entire experience seamless and stress-free, and we are truly grateful to have worked with her. We feel incredibly lucky and would highly recommend her to anyone looking for a mortgage broker who truly cares.
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